33 Tangents – Episode #84 – From The Archives: Talking Publishing Analytics and Personalization with Todd Schauman, the CS Monitor’s Head of Promotion and Analytics

We’re taking a break this week to spend time with our families during the Thanksgiving holiday. We’ll be back with a new episode next week, December 13, 2019. This episode was originally published on November 16, 2018. During a trip to Boston, Jim had a chance to sit down and talk with Todd Schauman, Head […]

33 Tangents – Episode #83 – From The Archives: Talking Trust Culture with Dan Roden

We’re taking a break this week to spend time with our families during the Thanksgiving holiday. We’ll be back with a new episode next week, December 6, 2019. This episode was originally published on August 23, 2019. The business world is often thought of as cold and calculating. The only purpose employees serve is to […]

33 Tangents – Episode #80 – How Do You Promote Your Values and Principles Without It Being a Marketing Gimmick?

It’s important for a company to share the principles and values that make up its foundation. If you’re not careful though, it can come across as a disingenuous sales pitch. How do you ensure that you do so genuinely and not turn off potential customers? On this week’s episode of 33 Tangents Jason, Hila, and […]

33 Tangents – Episode #78 – How Can You Make Yourself Valuable Without Getting Stuck in Marketing Pixel Hell?

When it comes to being a technical implementer, one of the key ways to provide value is through the deployment of analytics and marketing technology data collection logic. Putting a significant amount of focus on this can be a problem because the many times the value is fleeting. There is always something new to deploy […]

33 Tangents – Episode #77 – Presenting to Executive Teams

Recently Jim and Bryant presented to a client’s executive team. These kind of situations can be nerve wracking and can make the most seasoned presenter nervous. For those who are detailed oriented, these kinds of presentations can be filled with landmines. Too much information or too little information can cause the presentation to spiral. Wording […]

33 Tangents – Episode #76 – Talking Building Out a Digital Ecosystem with Carrie Bourke

This week Jim and Jason are joined by Carrie Bourke, Director of Customer Analytics and Insight at Harvard Business Review. Prior to her time at HBR, Carrie spent times in analytics leadership roles at Clario Analytics, L.L. Bean, & Staples. Over the last 3 years Carrie has been a partner of 33 Sticks and during […]

33 Tangents – Episode #75 – The Dangers of Managing to Metrics

Metrics and KPIs are provided so we know the health of the business. What happens when they are overemphasized and become the sole focus of employees? What could possibly go wrong by managing to these? This week Jim, Jason, and Bryant discuss the flaws with managing to metrics but why it’s very alluring to do […]