33 Tangents – Episode #41 – Coaching and Mentoring Your Team

This week Jim, Hila, and Jason, continue the theme from last week’s episode around giving tough love to your customer through having those honest, hard conversations in order to build a strong relationship.

In our last episode, Jason mentioned this quote by former UCLA basketball coach John Wooden “One of the greatest motivating factors is the pat on the back, although with some individuals, you have to make the pat a little lower or a little harder.” Coaching and mentoring a team is not easy. It takes different approaches at different times. What are the different approaches and which factors determine which to use? What are some mistakes that you’ve made? Why does coaching and mentoring come easier to some and not so much to others? Being the best engineer usually gets you promoted into management, but the skills that got you there won’t necessarily mean success there. Why does that happen?

WHAT YOU’LL HEAR…

🔊1:00 Intro

🔊3:00 The team gives props to T-Mobile and Jason makes a plea for T-Mobile to become a 33 Sticks client

Jason T-Mobile

🔊4:50 Kicking off today’s topic, coaching a team is not easy

🔊7:30 Jason talks about why it’s so important to not treat everyone like they think and operate the same

🔊9:00 Hila jumps in to talk about the fact that not everyone has the same career path

🔊16:00 Jim shares his experience from his first job out of college

🔊19:40 Jason talks about his leadership style

🔊23:50 How does coaching your team become impacted when dealing with remote or distributed teams

🔊29:40 The natural thing, although often a mistake, to do is to promote people that are really good at what they do into a management position

🔊44:30 Wrap-up

THANK YOU

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